All Systems Operational

About This Site

Welcome to the status page for ThinkTilt and its cloud add-on ProForma: Forms for Jira. We also have a detailed uptime report available for each component.

If you need support please visit support.thinktilt.com

Uptime over the past 90 days. View historical uptime.
ProForma Cloud - Primary AWS servers ? Operational
90 days ago
100.0 % uptime
Today
Atlassian Marketplace Add-on Listing Pages Operational
90 days ago
99.85 % uptime
Today
Support and Communication Application ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Dec 14, 2019

No incidents reported today.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019
ProForma Server Version 7.2.11 Released
Resolved - Summary: Bug fixes; Optimisation; Compliance
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This release contains a large number of optimizations and bug fixes. It is also lays the groundwork for the early access release to our new form builder – due to be released later in December, just in time for the holiday season.
Enhancements / Changes

- Refined integration - Forms now appear beneath the approvals button.
- Project Settings - ProForma is always displayed in the project settings menu.
- Links - Using Scroll Documents means our documentation page numbers often change. All links in ProForma now use vanity urls to ensure users can always get to the right page.
- Jira Fields - More standard Jira fields are available to link to ProForma fields Bug Fixes:

- IE11 - Request types now display correctly in groups in the JSD portal.
- Server - Issue Forms - The create button is now always visible.
- Paragraph questions - Paragraph questions not cut off due to length.
- Dates - Better supports different locales Further changes to ensure we remain compliant with Atlassian's security best practices.
Dec 9, 11:00 AEDT
ProForma Cloud Version 5.0.17-AC Released
Resolved - Summary: Bug fixes; Optimisation; Compliance
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This release contains a large number of optimizations and bug fixes. It is also lays the groundwork for the early access release to our new form builder – due to be released later in December, just in time for the holiday season.
Enhancements / Changes

- Refined integration - Forms now appear beneath the approvals button.
- Project Settings - ProForma is always displayed in the project settings menu.
- Links - Using Scroll Documents means our documentation page numbers often change. All links in ProForma now use vanity urls to ensure users can always get to the right page.
- Jira Fields - More standard Jira fields are available to link to ProForma fields Bug Fixes:

- IE11 - Request types now display correctly in groups in the JSD portal.
- Server - Issue Forms - The create button is now always visible.
- Paragraph questions - Paragraph questions not cut off due to length.
- Dates - Better supports different locales Further changes to ensure we remain compliant with Atlassian's security best practices.
Dec 9, 11:00 AEDT
Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019
Jira Cloud: Portal forms not being attached to requests
Resolved - Atlassian have rolled back the change that was affecting a very small number of our customers. All features of ProForma are now working as expected.
Dec 2, 16:15 AEDT
Identified - We are aware of an issue affecting some of our Jira Service Desk cloud customers, whereby a form submitted as part of creating a request is not attached to the form. This issue has been caused by a change Atlassian have recently introduced to some Jira Service Desk customers. We are working with Atlassian to have this issue resolved as quickly as possible.
Dec 2, 14:33 AEDT
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

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