Welcome to the status page for ThinkTilt and its cloud add-on ProForma: Forms for Jira. We also have a detailed uptime report available for each component.
Resolved -
Atlassian has now upgraded all Jira instances, and so 'Bad Request' errors are no longer occurring.
Sep 12, 09:24 AEST
Monitoring -
We can see that some customers have now been correctly upgraded by the Atlassian Marketplace. If you are still unable to access the ProForma form builder, please follow these steps: * Log in to your Jira Cloud instance as an administrator * Navigate to the 'Manage add-ons' administration page * An 'Update available' message should appear next to ProForma * Click the Update button
After the update completes you should find the form builder is working correctly for you.
Sep 11, 17:59 AEST
Identified -
You may currently encounter a 'Bad Request' error when opening a form in the form builder on ProForma and ProForma Lite in Jira Cloud. This is occurring due to the deployment of a new version of ProForma which changes the URLs of the form builder, and will be automatically resolved once the Atlassian Marketplace updates the installation of all customers.
Sep 11, 17:40 AEST
Resolved -
Summary: Minor enhancements --- v4.2.2 Changes:
- Unanswered questions on a form which have been hidden by a condition no longer prevent the form being submitted - Generating a spreadsheet of a form no longer shows extra questions from deleted forms that happened to share the same ID (note that this only applies to forms deleted after v4.2.2 is installed) - Editing a form on a fresh Jira instance with no issues now works without error - Changed the format of the form builder URL to ensure the form builder continues to start up correctly with upcoming Jira changes
Sep 11, 10:00 AEST