All Systems Operational

About This Site

Welcome to the status page for ThinkTilt and its cloud add-on ProForma: Forms for Jira. We also have a detailed uptime report available for each component.

If you need support please visit support.thinktilt.com

ProForma Cloud - Primary AWS servers   ? Operational
90 days ago
99.53 % uptime
Today
Atlassian Marketplace Add-on Listing Pages   Operational
90 days ago
99.98 % uptime
Today
Support and Communication Application   ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2018

No incidents reported today.

Sep 24, 2018

No incidents reported.

Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018
Resolved - Summary: Minor version update
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Minor version update
Sep 14, 10:00 AEST
Sep 13, 2018

No incidents reported.

Sep 12, 2018
Resolved - Atlassian has now upgraded all Jira instances, and so 'Bad Request' errors are no longer occurring.
Sep 12, 09:24 AEST
Monitoring - We can see that some customers have now been correctly upgraded by the Atlassian Marketplace. If you are still unable to access the ProForma form builder, please follow these steps:
* Log in to your Jira Cloud instance as an administrator
* Navigate to the 'Manage add-ons' administration page
* An 'Update available' message should appear next to ProForma
* Click the Update button

After the update completes you should find the form builder is working correctly for you.
Sep 11, 17:59 AEST
Identified - You may currently encounter a 'Bad Request' error when opening a form in the form builder on ProForma and ProForma Lite in Jira Cloud. This is occurring due to the deployment of a new version of ProForma which changes the URLs of the form builder, and will be automatically resolved once the Atlassian Marketplace updates the installation of all customers.
Sep 11, 17:40 AEST
Sep 11, 2018
Resolved - Summary: Minor enhancements
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v4.2.2 Changes:

- Unanswered questions on a form which have been hidden by a condition no longer prevent the form being submitted
- Generating a spreadsheet of a form no longer shows extra questions from deleted forms that happened to share the same ID (note that this only applies to forms deleted after v4.2.2 is installed)
- Editing a form on a fresh Jira instance with no issues now works without error
- Changed the format of the form builder URL to ensure the form builder continues to start up correctly with upcoming Jira changes
Sep 11, 10:00 AEST
Resolved - Summary: Minor version update
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Minor version update
Sep 11, 10:00 AEST