Minor Service Outage

About This Site

Welcome to the status page for ThinkTilt and its cloud add-on ProForma. We also have a detailed uptime report available for each component.

If you need support please visit support.thinktilt.com

ProForma Cloud - Primary AWS servers   ? Operational
90 days ago
100.0 % uptime
Today
Atlassian Marketplace Add-on Listing Pages   Operational
90 days ago
99.81 % uptime
Today
Support and Communication Application   ? Operational
90 days ago
99.97 % uptime
Today
Automated Tests ? Partial Outage
Admin - Electronic Signatures - Opens   ? Partial Outage
Admin - Project Configuration - Enable Disable Project   ? Partial Outage
Admin - Project Configuration - Opens   ? Partial Outage
Admin - Template Library - Install Template   ? Partial Outage
Admin - Template Library - Functions   ? Partial Outage
Issue - View a form   ? Partial Outage
Issue - Forms section displays   ? Partial Outage
Issue - Add forms popup appears   ? Partial Outage
Portal - Form submission   ? Partial Outage
Project Settings - Forms page loads   ? Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update 2.0.3 - Cloud only Oct 11, 13:00-13:30 AEDT
We are pushing out a fix to handle some novel Jira custom fields structures. There should be no interruption to your service.
Posted on Oct 11, 12:50 AEDT
Past Incidents
Oct 21, 2017

No incidents reported today.

Oct 20, 2017

No incidents reported.

Oct 19, 2017

No incidents reported.

Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017
Completed - The scheduled maintenance has been completed.
Oct 11, 08:34 AEDT
Verifying - A small number of cloud customers have been unable to fill in forms or edit forms using the form builder during the transaction to ProForma 2. We have identified the cause and are rolling out a fix to affected customers. We expect forms should be working correctly for all customers within half an hour.
Oct 11, 08:34 AEDT
Scheduled - ProForma 2 is being rolled out to all cloud customers tonight. This should not result in any issues; however, it may be necessary to reload the page if you encounter an error.

Full details can be found here: https://www.thinktilt.com/blog/proforma-20-validation-piping-and-freedom-from-jira-custom-fields
Oct 10, 22:37 AEDT
Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.