All Systems Operational

About This Site

Welcome to the status page for ThinkTilt and its cloud add-on ProForma: Forms for Jira. We also have a detailed uptime report available for each component.

If you need support please visit support.thinktilt.com

ProForma Cloud ? Operational
90 days ago
100.0 % uptime
Today
ProForma Lite Cloud ? Operational
90 days ago
100.0 % uptime
Today
Third Party ? Operational
90 days ago
99.97 % uptime
Today
AWS ECS us-west-2 ? Operational
90 days ago
100.0 % uptime
Today
AWS RDS us-west-2 ? Operational
90 days ago
100.0 % uptime
Today
AWS ELB us-west-2 ? Operational
90 days ago
100.0 % uptime
Today
Atlassian Marketplace Add-on Listing Pages Operational
90 days ago
99.9 % uptime
Today
Support and Communication Application ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
ProForma response time ?
Fetching
ProForma Lite response time
Fetching
Past Incidents
Sep 23, 2020

No incidents reported today.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Completed - The scheduled maintenance has been completed.
Sep 17, 09:30 AEST
Verifying - The new production environment is now active and the first few Jira hosts have been migrated successfully. We will continue monitoring while the rest are migrated automatically over the next 24 hours.
Sep 16, 09:44 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 08:30 AEST
Scheduled - We will performing maintenance on our production environment for ProForma to improve system monitoring. During this maintenance period customers will be progressively migrated from `pf-v8.thinktilt.net` to `pf-v81.thinktilt.net`. This process is handled by the Atlassian Marketplace over a period of approximately 24 hours so we cannot predict exactly when each Jira host will be migrated.

We expect ProForma to continue working as normal with no outage, however if we encounter unexpected problems there is a risk of instability during the maintenance window.
Sep 15, 15:51 AEST
Sep 16, 2020
Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020
Completed - The scheduled maintenance has been completed.
Sep 10, 21:30 AEST
Verifying - We have successfully completed maintenance on ProForma Lite and our monitoring indicates everything is working well.

Not all customers have been moved over to the new environment yet; the Atlassian Marketplace will automatically migrate the remaining customers over the next few hours. We will continue monitoring while that occurs.
Sep 10, 16:44 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 08:30 AEST
Scheduled - We will performing further maintenance on our production environment for ProForma Lite to improve system monitoring. We expect ProForma Lite to continue working as normal with no outage, however if we encounter unexpected problems there is a risk of instability during the maintenance window.

This maintenance is on ProForma Lite only; ProForma will not be affected.
Sep 9, 17:41 AEST
Sep 9, 2020

No incidents reported.