We have released the required fix and this issue has now been resolved for ProForma Cloud customers.

We have identified the cause of the issue and have completed the fix. We are building new versions at the moment and we expect to release the fix within the next hour.

For clarification - this only affects some fields linked to Jira fields, when creating an issue through the JSD Portal.

The Australian team is now online and continuing to investigate why this affects certain customers. Once we have identified the cause we will update this issue again.

We are continuing to investigate why some users are experiencing a problem with linked fields and conditional logic. This issue appears to affect some users that have recently been upgraded to version 7 of ProForma Cloud.

As a temporary work around customers can manually downgrade to the older version of ProForma, by following the instructions available here https://thinktilt.atlassian.net/wiki/spaces/PF/pages/484835780/ProForma+downgrade+to+v5

We will investigate and resolve this issue as our highest priority. Another update on this issue should be expected around 9:30 AEDT; 4:30 PM San Francisco; 12:30AM London.

We are continuing to investigate this issue.

We have had some reports that there might be an issue with linked Jira fields in the latest release for ProForma cloud. We are investigating the cause of this issue.